Our Services
Full List Of Services
Claim Reporting
Our 24/7 First Notification of Loss (FNOL) line ensures that incidents can be reported immediately, day or night. Whether it’s a weekday, weekend, or bank holiday, our dedicated team is available 24/7, 365 days a year to log your claim and begin the process without delay.
Vehicle Replacement
In the event of a claim, Fleet Mitigation Solutions arranges prompt replacement vehicles to ensure your operations continue with minimal disruption. Through our trusted nationwide network, we’re able to provide replacement vehicles quickly and efficiently. We offer courtesy cars, direct hire as well as alternative solutions. We work closely with vetted partners to maintain vehicle availability and ensure your fleet remains fully operational, without unnecessary downtime or inconvenience.
Repair Services
We coordinate prompt and professional vehicle repairs through our nationwide network of insurer-approved repairers. From initial assessment to completion, our team oversees the entire process to ensure all work is carried out to the highest standards. Estimates are typically provided within 48 hours, and vehicles are placed into the repair network the same day. By leveraging our long-standing relationships with trusted repair centres, we minimise downtime and ensure your fleet is safely and efficiently returned to service.
Third Party Intervention
Our third party intervention service is designed to help reduce claim costs in cases where your driver is deemed at fault. Acting swiftly after an incident, we proactively engage with the third party within 60 minutes of claim notification, to manage the situation efficiently arranging vehicle repairs, replacements, and any associated services directly. By taking early control of the process, we significantly reduce the risk of inflated costs, credit hire charges, and other expenses that could otherwise impact your insurance premiums. Our aim is to resolve third party claims amicably and cost effectively, protecting both your business and your bottom line.
Vehicle Recovery
We provide 24/7 vehicle recovery to ensure your fleet is supported at any time, no matter the location. Our rapid response service minimises downtime by quickly collecting your vehicles and drivers and transporting them to a safe, secure location.